“If you are human, you are biased” (Ross, 2014).  We all instinctively and unconsciously make snap judgments about the people we meet.  At an unconscious level, we decide whether or not we like someone and whether or not we believe them.  Some of our biases are inherent but many are also learned.  They have developed over time as a mechanism for dealing with difference. 

Recognising the presence and impact of these unconscious biases is a critically important development for coach-mentors.  Consider the presence of these biases (on both sides - coach and client) in the following situations:

- ‘rapport’ meetings with prospective clients
- on first meeting (face-to-face, video or telephone)
- as we listen to each other in a coaching session, consider the impact on trust, non-judgment, feeling safe

In this thought-provoking workshop, we explore the elements that contribute to our human reaction to difference – those cultural variations that define and separate us. 

Learning Outcomes

By the end of this workshop delegates will be able to:

  • Develop an awareness:
    • of bias in our lives and work
    • around the difference (cultural diversity) in our world
    • of our own unique cultural identity
  • Explore and understand how our reactions to difference impact our coaching-mentoring work
  • Gain an appreciation of the required and helpful emotional aspects of being a culturally-intelligent coach
  • Identify and practice with your own particular challenges in a world or difference, working across cultures
  • Identify and develop specific actions to increase your agility in becoming a culturally-intelligent coach



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