Recommended Reading

  • Coaching and Mentoring- Practical Techniques for Developing Learning and Performance (3rd Edition 2016) – Parsloe and Leedham
  • How to Manage Geeks – articles which The OCM will supply
  • Emotional Intelligence & Working with Emotional Intelligence – Daniel Goleman

Learning Outcomes

By the end of the workshop delegates will be able to:

  • Recognise the particular cultural identity of knowledge based professionals and the implications for coaches working with them
  • Use techniques that will develop rapport and sustain credibility
  • Engage technical professionals with their own development, and with the development of others
  • Identify common developmental needs in soft skills and EQ capacity and the implications for leadership development and team working.

Overview of the Content

1. What is the cultural identify of knowledge based professionals?

  • exploration of the prevalent behaviours that knowledge-based professionals exhibit
  • consider how that creates a challenge for them relating to a coaching approach
  • understand what motivates and drives knowledge-based professionals and what inspires them to develop and change

2. What techniques can a coach use that will have the greatest impact?

  • exploration around the role of Emotional Intelligence
  • recognition of the importance of a science-based approach – e.g. neuroscience, neuroplasticity and robust psychological models of motivation

3. How to engage technical professionals in ongoing development of themselves and others?

  • group exercise to share approaches
  • exploration of the role of mentoring for development

4. What are the main development needs for technical professionals to equip them to embrace coaching?

  • exploration of the use of emotional intelligence in effective group / team working
  • consideration of the importance of challenge feedback to support behavioural change
  • exploring the journey from ‘technical expert’ to ‘leader of technical professionals’
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